Returns & Exchanges

We want you to be happy with your purchase from Invisible World, but if for some reason it doesn’t work out our exchange and return policy is simple. We will be happy to issue a refund or exchange any item within 45 days of your order date as long as the item has not been worn and the tags are still attached.  We will pay return shipping for items that are defective or incorrectly fulfilled.  In all other cases where we send a shipping return label, the label cost will be deducted from your refund.

Please send all returns and exchanges by US Postal Service to:

Invisible World
725 5th Street
Juneau, AK 99801

Make sure to include your name, contact information and credit card number for shipping. Refund requests must be accompanied by a receipt (electronic or paper) or some other traceable proof of purchase.

NOTE: Don't Worry: All items purchased as Christmas presents are eligible for return until the following January 20th.